Philips – Social Intelligence
Taking one of the leading electronic companies in the world into the largest focus group in the world was no small feat. Philips wanted to gain a better understanding of the new media landscape, potential opportunities and threats so Gravity Thinking helped them recognise how their brand and products were involved in real-life conversations online.
We executed Social Intelligence across 8 global brands including Gaggia, Sonicare and Avent, researching the specific brand, competition and category. The output gave Philips a clear understanding of the new media landscape – the volume and sentiment of conversations, the influence of those conversations and where the conversations were taking place.
The Social Intelligence has helped inform global brand strategy, aided media planning and buying, resulted in specific tactical activities and most importantly led to the commencement of a holistic social media and digital strategy. It's amazing what can be done when you actually take time to listen.
What we did
- Social Intelligence
- Social Media and Digital Planning
- Website Development
- Application Development
- Social Outreach



























